Reviews & reputation for UK dental practices

Turn great appointments into Google reviews.

We look after your Google reviews from start to finish. Every patient gets one friendly text after their visit, every review gets a professional reply, and we keep an eye on your online reputation, so your team can focus on patients.

See what we do
  • First month free
  • No card needed
  • No setup fee
  • Cancel anytime
  • Set up for you
  • No new software
Prefer to ask first? WhatsApp us [email protected]
YP Your Practice Text message

Today 14:32

Hi Sarah, thank you for visiting us today. If you have 30 seconds, we'd really value your honest feedback on Google:g.page/r/your-practice/reviewReply STOP to opt out

Delivered

g.page/r/your-practice/review
YP
Your PracticeRate your visit
Lovely team, and the gentlest check-up I've had in years. Thank you!
Posting publiclyPost
New Google reviewYour Practice · just now
S
Sarah

Lovely team, and the gentlest check-up I've had in years. Thank you!

Response from the owner

Thank you for taking the time to share this. Kind words like these mean a lot to the whole team.

Reply posted for you

After the visit, your patient gets one short text with a direct link to your Google review page.

Example screens for illustration

More reviews, and a rating that shows how good you really are.

Unhappy patients often leave a review without being asked. Happy ones usually don't. When every patient gets the same friendly invitation, your Google profile starts to reflect the care you actually give. Here's an illustration of how that can look.

Illustrative example – not a real result

Before

Example Dental Practice

4.6 23 Google reviews

Dental clinic · UK

Newest review
4 months ago
New reviews this month
0
Owner replies
None
With Reputexa

Example Dental Practice

4.8 141 Google reviews

Dental clinic · UK

Newest review
2 hours ago
New reviews this month
+38
Owner replies
Every review

Most happy patients never leave a review.

It isn't that they don't want to. Nobody asks at the right moment, and by the evening it's forgotten. Reputexa makes sure every patient is asked after every visit, with almost no extra work for your reception team.

What happens after every appointment

  1. 1

    The visit ends

    Your team adds the patient in a few seconds, or sends us a quick daily list. There's nothing new to learn.

  2. 2

    One text goes out

    A short, friendly message with a direct link to your review page. No chasing and no spam.

  3. 3

    An honest review

    Patients write in their own words. Everyone receives exactly the same invitation.

  4. 4

    We reply for you

    Every Google review gets a thoughtful reply within two working days, positive or negative.

Everything is done for you.

The texts your patients receive, the replies to every review and your reputation on Google, all looked after by us. One monthly price covers the lot.

See pricing

  • Review requests after every visit

    One short text in your practice's name, with a direct link to your Google review page and an easy way to opt out.

  • Replies to every review

    Professional replies within two working days, to positive and negative reviews alike, that never reveal patient details. Want to approve them first? Just say.

  • Alerts for negative reviews

    We let you know as soon as one comes in, so you can follow up with the patient privately.

  • Google profile tidy-up

    We check your hours, services, photos and description so your profile makes a strong first impression.

  • Reviews on your website

    A widget that shows your latest Google reviews on your own site, ready for your web person to add.

  • A monthly report

    New reviews, your rating trend and how you compare with the top practices near you.

Every review gets a reply that sounds like your practice.

Warm when it's praise, calm when it's criticism, and never revealing anything about the patient. Here's how we'd reply to a glowing review and a difficult one.

Example
Hannah a week ago

I've always been nervous about the dentist, but the whole team made me feel completely at ease. Thank you!

Response from the owner

Thank you so much for your kind words. Making everyone feel at ease matters a great deal to the whole team, and we'll make sure they all see this.

  • Warm and personal
  • No patient details
Example
Mark 2 days ago

Waited 40 minutes past my appointment time and nobody told me why. Not good enough.

Response from the owner

Thank you for your feedback, and we're sorry to hear this. Waiting without an explanation isn't the experience we want for anyone. We'd like to look into it properly, so please contact the practice and ask for our practice manager.

  • Calm and professional
  • No patient details
  • Takes it offline

Example reviews and replies, written for illustration.

Built the right way.

Reviews only matter when they're genuine, and patient trust comes first. This is how we work for every practice.

Genuine reviews only

Every patient gets the same invitation. We never write, buy, filter or reward reviews.

Confidentiality first

Our replies never confirm that someone is a patient or mention their treatment.

Careful with patient data

We only need each patient's name and mobile number, and use them only for your review requests. Every text includes an opt-out, and our terms include a data processing agreement.

You stay in control

Your Google profile stays yours. We only need manager access, which you can remove at any time, and you can approve replies before they go live.

Who's behind Reputexa

A real person looks after your reviews.

Hi, I'm Vedat. I set up every practice myself and look after your reviews personally, so you'll always know exactly who you're dealing with.

Reputexa is new, so you won't find a wall of testimonials here yet. What you will find is a free first month, no minimum term, and a founder who answers every message himself within one working day.

One price. Everything included.

No setup fee and nothing extra to buy. Try it free for a month, then decide.

Your first month is free
We don't ask for card details to get started.
Cancel whenever you like
Just send us a message. There's no notice period.
Per practice First month free

£247/month

Billed monthly after your free month.
That's about £8 a day.

  • Review texts after every appointment, up to 500 a month
  • Replies to every Google review within two working days
  • Alerts for negative reviews
  • Google profile tidy-up and website review widget
  • Monthly report with a local comparison
  • Personal support from Vedat by WhatsApp and email

If you're happy after the free month, it's £247 a month. If not, tell us and you won't pay anything.

Your free month, step by step

  1. Day 1

    You get in touch

    Send us your practice name and Google link by WhatsApp or email. That's all we need to begin.

  2. Week 1

    We set everything up

    Your review text, your reply style and a check of your Google profile. You add us as a manager on Google, and we get everything ready.

  3. Weeks 2 to 4

    We look after it

    Every patient is asked after their visit, every review gets a reply, and we flag anything that needs your attention.

  4. Day 30

    You decide

    You get your first report. Happy? It's £247 a month from then on. If not, just tell us and you won't pay anything.

Questions, answered.

Can't see yours? Send us a message and we'll reply within one working day.

Do we need to change our practice software?

No. You keep using your current system. All we need is the name and mobile number of each patient who attended. Your team can send us a short daily list, or add each patient in a few seconds using a simple link we give you, whichever is easier. We'll agree the details with you by email.

Is this allowed by Google and UK rules?

Yes. We only invite real patients to share honest reviews. Everyone gets the same invitation, and we never write, buy, filter or reward reviews, in line with Google's review policies and UK consumer law.

How much work is it for our team?

About a minute a day: letting us know who came in. Everything else, from the texts and the replies to the alerts and the monthly report, is done by us.

What about negative reviews?

We reply calmly and professionally without disclosing anything about the patient, and we let you know as soon as one comes in so you can follow up privately. If you'd like, we'll send you our reply to approve before it's posted.

How do you handle our patients' data?

We only use each patient's name and mobile number, and only to send your review requests. You stay the data controller and we act as your processor under the data processing terms in our agreement. Every text includes an opt-out, and we delete your patients' details within 30 days if you leave.

What happens after the free month?

If you're happy, it's £247 a month per practice. If not, just tell us and you won't pay anything. You can cancel at any time.

Do you work with NHS and private practices?

Yes. It works the same way for NHS and private practices.

Get in touch.

Questions, or ready to start? Send us a message and we'll reply within one working day.

Send an email[email protected]
  • To get started, send us:
  • Your practice name
  • Your Google Business Profile link

Google review and reputation management for UK dental practices.

Reputexa is run by Vedat Sulcevski. Email: [email protected]. WhatsApp: +389 70 944 910.

© 2026 Reputexa. All rights reserved.

WhatsApp usReplies within one working day

Start your free month

Message us whichever way suits you. We'll reply within one working day.

Send an email[email protected]
  • To get started, send us:
  • Your practice name
  • Your Google Business Profile link

Privacy policy

Last updated 7 November 2026

Who we are

Reputexa provides Google review and reputation management for dental practices. Reputexa is run by Vedat Sulcevski. You can contact us about privacy by WhatsApp or by email at [email protected].

When you contact us

If you message us, we receive the details you choose to share, such as your name, practice name, email address, phone number and messages. We use them to reply, to set up and run our service, and to keep records of our agreement with you. We rely on our legitimate interest in responding to enquiries and, for clients, on our contract with you.

Introducing our service

We may email dental practices at publicly available business addresses to introduce our service. Every email lets you opt out, and if you ask us to stop, we won't contact you again.

Patient data

When a practice uses Reputexa, the practice remains the data controller for its patients, and we act as its data processor under the data processing terms in our agreement with the practice. We use patients' names and mobile numbers only to send that practice's review requests. Every text includes a way to opt out. We never sell patient data or use it for anything else.

Who helps us

We use trusted providers to run our service, including HighLevel for customer management, text messages and website hosting, Google for email, and WhatsApp for messaging.

Data outside the UK

We're based outside the UK, and some of our providers, including HighLevel, process data in other countries such as the United States. Where personal data is transferred outside the UK, we use the safeguards that UK data protection law requires.

This website

We don't use advertising cookies. This site stores one small setting in your browser for the current visit, so the intro animation only plays once, and our website host may use cookies that are needed to run the site.

How long we keep data

We keep enquiries for up to two years after our last contact. We delete patient data within 30 days of a practice ending its service, or sooner if the practice asks.

Your rights

You can ask to see, correct or delete your personal data, or object to how we use it, by contacting us. If you're unhappy with how we handle your data, you can complain to the UK Information Commissioner's Office at ico.org.uk.

Terms of service

Last updated 7 November 2026

These terms apply when a dental practice uses Reputexa. By starting your free month, you agree to them.

Who we are

Reputexa is run by Vedat Sulcevski. You can reach us by WhatsApp or by email at [email protected].

Our service

We send review requests to your patients after their appointments, reply to your Google reviews within two working days, alert you to negative reviews, tidy up your Google Business Profile, provide a review widget for your website and send you a monthly report.

Your free month

Your first month is free. We don't ask for payment details to start, and you can stop at any time during the free month without paying anything.

Price and payment

After the free month, the service costs £247 per practice per month, payable monthly in advance. This includes up to 500 review requests a month.

Cancelling

There's no minimum term. You can cancel at any time by WhatsApp or email. Your service continues until the end of the month you've paid for, and we won't charge you again.

Your part

You confirm that you're allowed to share your patients' names and mobile numbers with us for review requests. You'll give us manager access to your Google Business Profile, and you'll tell us about any patient who doesn't want to be contacted.

Replies in your name

We reply to reviews in your practice's name. Our replies never confirm that someone is a patient or mention their treatment. You can ask to approve replies before they're posted, and we'll change or remove any reply you're not happy with.

Reviews

We never write, buy, filter or reward reviews. Every patient receives the same invitation, and what they write is their own.

Data processing

For your patients' data, you're the controller and we're your processor. We process patients' names and mobile numbers only to send your review requests, only on your instructions and only while you use our service. We keep the data secure, make sure anyone who handles it is bound by confidentiality, and only use the providers named in our privacy policy. We'll tell you before adding a new one, and you can object.

We'll help you respond to patients' requests and meet your other data protection obligations, tell you without undue delay about any personal data breach, and give you the information you need to show that these terms are met, including for reasonable audits. When the service ends, we'll delete the data within 30 days, or return it first if you ask. Because we're based outside the UK, we'll have the transfer safeguards required by UK data protection law in place before we receive any patient data.

What we can't promise

Reviews are written by patients and rankings are decided by Google, so we can't guarantee a particular number of reviews, a rating or a search position.

Liability

Nothing in these terms limits any liability that can't be limited by law. Apart from that, we're not responsible for what patients write or for decisions made by Google, and our total liability to you is limited to the fees you've paid us in the 12 months before a claim.

Changes

If we change these terms or our price, we'll tell you by email at least 30 days in advance.

Governing law

These terms are governed by the law of England and Wales.